One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is a service that specializes in paying a pension for citizens after the end of their services in the private sector and those who meet the conditions of entitlement

  1. ID card, if attending personally
  2. -The bank account number for the beneficiary
  3. * In the case of death pension, it requires the following documents:-
  4. Fill out the relevant application available in the branches, ports and the electronic portal.
  5. Legal media
  6. - Legal agency
  7. - The identification documents of the beneficiaries (ID or passport)
  8. - Bank account number
  1. Re -presenting the injured for periodic medical examinations during the four years of date
  2. The deficit is proven, unless the medical committee decides not to have any change
  3. Empty this period. The proof of permanent deficit and its degree or any change occurs
  4. In it, heal the injured person, or his return to his work with a testimony from the medical committee
  5. The competent.
  1. beneficiary
  2. The beneficiary submits the request to obtain the pension benefit through the e-portal of the authority. Requests can also be received at the regional branches of the authority and service outlets, or through Sanad Service Offices. In the case of a death pension, the request is only submitted in person by the legal representative of the heirs
  3. electronic
  4. 10 minutes
  5. Specialist
  6. The specialist reviews the request and the supporting documents to verify their accuracy
  7. electronic
  8. a work day
  9. Decision maker
  10. The concerned person verify the request and gives the final approval
  11. electronic
  12. a work day
  13. Specialist
  14. Reviewing, auditing and forwarding the application for disbursement
  15. electronic
  16. My work day
  17. the system
  18. The beneficiary will be notified by SMS of the transfer of the amount from the Authority
  19. electronic
  20. a work day

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM