One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Through this service, the complaint can be submitted in the form of a letter to the Chairman of the Experts Affairs Committee

  1. - Letter of complaint
  2. Expert report
  3. - ID Card
  4. - A statement of the commission assigned to the expert
  5. - Court dicision
  1. Submit the required documents and papers regarding the complaint submitted
  1. beneficiary
  2. The beneficiary submits the complaint against an expert, with evidence attached
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. - The concerned department notifies the expert to respond to the complaint - The complaint is studied and then referred to the committee for either retention or investigation
  7. Non-electronic
  8. 5 minutes
  9. Decision maker
  10. If referred for investigation, the committee takes a decision to either retain the case or apply the appropriate penalty to him.
  11. Non-electronic
  12. The decision depends on committees from outside the ministry

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM - 02:30 PM