One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service allows employers to obtain a refund of an employee's airline ticket price in case of filing an employee absence report, the employee leaves the country without utilizing the ticket, or at the end of the legal period (4 years)

  1. nothing
  1. - It is possible to retrieve the price of the maximum in the event of canceling the report of leaving the work (by requesting the cancellation of a report of leaving the work or by the worker's grievance from the report of leaving the work) or leaving the worker without using the price of the ticket or the expiration of the legal period (4 years) to keep the ticket price in an account The Ministry.
  1. beneficiary
  2. Submitting the application whenever the worker has been deported and and the amount deposited in the Ministry's account remains unused, or the specified period (4 years) has passed without using the amount, with the notification form attached in the case of reports of leaving work before 2017
  3. electronic
  4. minutes
  5. Specialist
  6. The competent employee verifies that the amount has not been disbursed and also checks if the specified period has passed
  7. electronic
  8. minutes
  9. Specialist
  10. The approval and receipt of the bank check is approved by the treasury department after the application is transformed from "new" state to "under recovery" state. The service of sending the amount to the account number from which the ticket was previously paid is available, according to the applicant’s desire
  11. electronic
  12. 15 minutes

Customers Service

Customer Service Number

80077000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM