One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Provided for the non-Omani workforce to file a grievance over employee absence report submitted by the employer

  1. Providing a proof that nulls the report
  1. - That the communication be approved
  1. beneficiary
  2. The application is submitted through the Ministry's website
  3. electronic
  4. minutes
  5. Specialist
  6. Statements are documented in a record and signed by both parties, and a report is submitted to the Director General
  7. Non-electronic
  8. day
  9. Decision maker
  10. Approving the application by the director general, whether by acceptance or rejection
  11. electronic
  12. Three days

Customers Service

Customer Service Number

80077000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM