One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service provided for private institutions employing more than 10 workers to get approval on their occupational safety and health program in accordance with Article No. (10) of the Ministerial decree no 286/2008

  1. - The program to be adopted
  1. The facility in which ten workers work
  2. The facility is subject to the Labor Law
  3. - The program is prepared by a specialist in occupational safety and health measures
  4. - The program must be compatible with the tasks, nature and size of the established work
  5. - The facility is obligated to all the program prepared by them (pledge to implement)
  6. Note: The program is considered approved for the facility until a change in the nature of the facility's work occurs, so it requires the program to be completely changing
  1. beneficiary
  2. The business owner submits the application for approval with the program attached via the department's e-mail:
  3. Semi-electronic
  4. same day
  5. Specialist
  6. Reviewing the application
  7. Non-electronic
  8. week
  9. Specialist
  10. Send notes to the facility to modify and resend it again
  11. Semi-electronic
  12. minutes
  13. Specialist
  14. Reviewing the application after it has been returned by the facility and amending the notes
  15. Semi-electronic
  16. week
  17. Decision maker
  18. Verifying all the points mentioned in Article (10) of the regulations for occupational safety and health measures for private sector establishments
  19. Semi-electronic
  20. week
  21. Specialist
  22. The facility is notified of the final approval and is requested to send the program printed on the official papers of the facility and it must be approved by the facility's specialists
  23. Semi-electronic
  24. minutes
  25. Decision maker
  26. Addressing the establishment to complete the approval of the program, which must be sealed and approved by the concerned official
  27. Non-electronic
  28. Two days

Customers Service

Customer Service Number

80077000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM