One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service provided for company workers to register trade unions by filling out the application form and taking it to the Trade Unions Department

  1. - The record
  2. - Report of the names of the founders
  3. - Founding system project
  1. 1- To be a factor in the facility
  2. 2- His age is not less than (18) years old and that it is full of eligibility
  3. 3- He should not be sentenced to a criminal punishment or a penalty restricted by freedom in a crime that violates honor or honesty unless he has been given his consideration and to provide what is proven to the directorate from the competent authorities
  4. 4) Not to be loaned or delegated in another union or an employer (the owner) in the facility
  5. 5) It has not been proven that it has been practiced in the country's security, national unity, or the interests of the Sultanate
  1. beneficiary
  2. The founding committee of the union submits an application to the competent department to register the union, provided that the application includes the proposed name of the labor union, its scope of activity and address. The application is accompanied by the meeting minutes, a list of the names of the founders and the draft of the founding system
  3. Non-electronic
  4. same day
  5. Specialist
  6. The concerned department shall review the application and may request, within 30 days from the date of receipt, any additional information it deems necessary to file the application and its attachments and register
  7. Non-electronic
  8. Two days
  9. Decision maker
  10. The registration announcement is published in the Official Gazette, and in the event that there is no objection to the application within 30 days from the date of the announcement, the Ministry issues the registration certificate within 60 days following the date of publication.
  11. Non-electronic
  12. According to the time referred to above

Customers Service

Customer Service Number

80077000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM