One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service allows citizens to obtain an approval letter from Muscat municipality addressed to electrical utilities to transmit temporary electric connection

  1. 1- The original construction license and the accredited building maps
  2. 2- A copy of the ID card or the owner's passport
  3. 3- A copy of the land's ownership deed and the cadastral map
  4. 4- A letter from the contracting company or from the citizen to request the provisional electricity service
  1. Commitment to the laws of local order No. (2/96) regarding the regulation of construction in Dhofar Governorate, laws and requirements for rural housing, commitment to the requirements and other controls for construction and organization.
  1. beneficiary
  2. The consulting office submits the application through the electronic portal of Dhofar Municipality services to obtain the service
  3. electronic
  4. 2 - 5 minutes
  5. Specialist
  6. The application is studied by the institution’s specialists to verify the requirements, controls and other details of the application, and to set an appointment for inspection
  7. electronic
  8. 3 days of work
  9. Specialist
  10. Upon approval of the application, an approval for the temporary electrical connection is issued electronically
  11. electronic
  12. 3 - 5 minutes

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)