One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request an environmental permit to undertake a specific activity outside PEIE industrial estates, and approved free zones and industrial ports, after verifying its environmental compliance

  1. A proof of ownership of the land or the lease contract and the survey drawing
  2. The approval of the Ministry of Commerce, Industry and Investment Promotion indicating the annual production capacity for industrial projects
  3. Environmental impact assessment study
  1. - Royal Decree No. (114/2001) issued by the Environmental Protection and Control of Pollution Law
  2. Ministerial Resolution No. (48/2017) to issue a regulation regulation for issuing environmental permits
  3. - Adherence to technical requirements for permits issued by the authority
  1. beneficiary
  2. Submitting the application electronically through Invest Easy
  3. electronic
  4. 10 minute
  5. beneficiary
  6. The applicant pays electronically
  7. electronic
  8. minute
  9. Specialist
  10. Evaluating the application in terms of the environmental impact
  11. electronic
  12. 3 days
  13. Specialist
  14. The inspector makes a field visit to ensure environmental compliance
  15. Non-electronic
  16. hour
  17. Decision maker
  18. The official evaluates the field visit report
  19. electronic
  20. 10 minute
  21. beneficiary
  22. The applicant obtains a service permit
  23. electronic
  24. instant
  25. beneficiary
  26. The applicant submits the application electronically
  27. electronic
  28. instant
  29. beneficiary
  30. The beneficiary pays electronically and receives the permit
  31. electronic
  32. instant
  33. Specialist
  34. The competent employee reviews and evaluates the application
  35. electronic
  36. 3 working days
  37. Specialist
  38. The concerned employee makes the field visit, if necessary
  39. Non-electronic
  40. hour
  41. Decision maker
  42. The official evaluates the visit and gives the approval
  43. electronic
  44. 10 minutes

Customers Service

Customer Service Number

80071999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM