One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request a license to drain the brine produced by desalination plants

  1. § Detailed chart for the evaporation ponds
  2. Emergency plan
  3. § Results of a new water sample analysis for all incoming elements (93/145) by a laboratory approved by the Ministry of Trade and Industry and Investment Promotion (in case of re-injection)
  4. § Detailed scheme for injection well (in the event of re-injection of water)
  5. § A copy of the environmental permit
  1. Royal Decree No. 114/2001 related to the Law on Environmental Protection and Control of Pollution
  2. - Royal Decree No. 115/2001 related to the Law on the Protection of Drinking Water Resources from pollution
  3. Ministerial Resolution No. (145/93) and its amendments, regarding the reuse and disposal of wastewater
  4. - Ministerial Resolution No. (12/2017) amending some provisions
  5. - Ministerial Resolution No. (55/2002) to amend the list of some provisions for the reuse and drainage of wastewater
  6. - Adherence to the technical requirements of the licenses issued by the authority
  7. Other conditions:
  8.  Obtaining an environmental permit for the project
  1. beneficiary
  2. The application is submitted electronically through the Authority's website
  3. electronic
  4. half an hour
  5. Specialist
  6. The specialist conducts the field visit and prepares the report
  7. Non-electronic
  8. 3 hours
  9. Specialist
  10. The employee makes a field visit to the site
  11. Non-electronic
  12. hour
  13. Specialist
  14. The concerned employee evaluates the field visit report to make a decision
  15. electronic
  16. 10 minute
  17. Decision maker
  18. Reviewing and evaluating the visit report and approving the request
  19. electronic
  20. Half -sponsor
  21. beneficiary
  22. The applicant must pay online and receive the license
  23. electronic
  24. instant

Customers Service

Customer Service Number

80071999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM