One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A mandatory license for entities seeking to drain or reuse sewage

  1. - In the event of a new request:
  2. § Results of a new water sample analysis by a laboratory accredited by the Ministry of Trade, Industry and Investment Promotion
  3. Environmental permit
  4. § Providing an analysis for the the elements according to the regulation (93/145) from a laboratory approved by the Ministry of Trade, Industry and Investment (in the event of its use as a cultivation fertilizer)
  5. § A contract to get rid of sludge in the designated landfills
  1. Royal Decree No. 114/2001 related to the Environmental Protection and Control of Pollution Law
  2. - Royal Decree No. 115/2001 related to the Law on the Protection of Drinking Water Resources from pollution
  3. Ministerial Resolution No. (145/93) and its amendments, regarding the reuse and disposal of wastewater
  4. - Ministerial Resolution No. (12/2017) amending some provisions
  5. - Ministerial Resolution No. (55/2002) to amend the list of some provisions for the reuse and drainage of wastewater
  6. - Adherence to the technical requirements of the licenses issued by the authority
  7. Other conditions:
  8.  Obtain an environmental permit
  1. beneficiary
  2. Submit the application online through the Authority's website, attaching all the required documents
  3. electronic
  4. hour
  5. Specialist
  6. Review and evaluation of the application by the concerned department
  7. electronic
  8. half an hour
  9. beneficiary
  10. After approval from the relevant department, the beneficiary pays the fees and receives the license
  11. electronic
  12. instant

Customers Service

Customer Service Number

80071999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM