One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A mandatory service for entities seeking to manage the water produced during crude oil extraction operations through evaporation ponds or reinjection into deep wells

  1. In the event of a new request to drain the water (re-injection into the injection well)
  2. § Attach a recent certificate to analyze a water sample through an accredited laboratory from the Ministry of Trade and Industry and Investment Promotion.
  3. § Detailed scheme for injection well
  4. § The geological map of that region
  5. - In the event of a new request to drain that water to evaporation ponds
  6. § Detailed chart for the evaporation ponds
  7. § Report to ensure the safety of the welding
  1. Royal Decree No. 114/2001 related to the Environmental Protection and Control of Pollution Law
  2. - Royal Decree No. 115/2001 related to the Law on the Protection of Drinking Water Resources from pollution
  3. Ministerial Resolution No. (145/93) and its amendments, regarding the reuse and disposal of wastewater
  4. - Ministerial Resolution No. (12/2017) amending some provisions
  5. - Ministerial Resolution No. (55/2002) to amend the list of some provisions for the reuse and drainage of wastewater
  6. - Adherence to the technical requirements of the licenses issued by the authority
  7. Other conditions:
  8.  Obtain an environmental permit
  1. beneficiary
  2. Submit the application online through the Authority's website, attaching all the required documents
  3. electronic
  4. hour
  5. Specialist
  6. Review and evaluation of the request
  7. electronic
  8. a work day
  9. Specialist
  10. Field visit and evaluation of the field visit report
  11. Non-electronic
  12. Two hours
  13. beneficiary
  14. e-Payment of license fees and receipt of the license
  15. electronic
  16. instant

Customers Service

Customer Service Number

80071999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM