One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service to issue integrated tourism complexes licenses in accordance with the System of the Ownership of Real Estate in integrated tourism complexes issued by Royal Decree No. (12/2006)

  1. The documents shown in the paper form
  1. Investment
  1. beneficiary
  2. The beneficiary applies for a tourist land investment application by attending the Ministry, filling out the form, and providing the required data and documents
  3. Non-electronic
  4. 2 towns
  5. Specialist
  6. The request is reviewed in accordance with the guidelines outlined in the tourism development plans. Following the review, recommendations are presented to the authorized official, who then determines the course of action for the request. This may involve issuing an apology, designating a suitable plot of land for exploitation, or requesting the allocation of an alternative land. Subsequently, the beneficiary is notified and requested to provide comprehensive documentation for further examination and evaluation
  7. Non-electronic
  8. 6 months
  9. Decision maker
  10. The beneficiary is addressed to provide the necessary documents to sign the usufruct contract and conclude the contract
  11. Non-electronic
  12. 4 months

Customers Service

Customer Service Number

22088000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM