One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service allows obtaining a travel and tourism agency license

  1. - Certificate of non-conviction (for Omanis only)
  2. - Photograph
  3. - Educational Qualification
  4. - CV
  5. Medical certificate (after passing the interview)
  1. He must be pregnant with Omani citizenship, and his age is not less than (18) eighteen years, or to be a foreigner, and his age is not less than twenty -five (25) years.
  2. - To enjoy full eligibility, and to be a good conduct and good reputation, and he has not previously been sentenced to a felony or a punishment restricted to freedom in a crime that violates honor or honesty, unless he was rehabilitated.
  3. Evidence of fitness.
  4. - To have the appropriate qualification and training in the areas of tourism counseling, and to be good at speaking in a foreign language besides the Arabic language
  5. To pass the test prepared by Alo
  1. beneficiary
  2. The beneficiary submits the application via the website
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The employee reviews the application and sets an appointment for an interview
  7. electronic
  8. 1 working day
  9. Specialist
  10. The employee reviews the applications that passed the interview and completes the procedures
  11. electronic
  12. 1 working day

Customers Service

Customer Service Number

22088000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM