One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to obtain a license to use the Omani quality mark for the first, second, and third year

  1. Civil defense approval.
  1. - Application of the requirements for the registration of the examination and calibration laboratories issued by Ministerial Resolution No. 59/2011
  1. beneficiary
  2. The application for registration/re-registration shall be submitted by the beneficiary, attaching the required documents electronically via the Invest Easy
  3. electronic
  4. 2-3 hours
  5. Specialist
  6. The application and the attached documents are processed and reviewed by the competent employee
  7. electronic
  8. 2-5 days
  9. beneficiary
  10. Payment of fees by the beneficiary after the approval of the competent employee
  11. electronic
  12. 2-3 hours
  13. Specialist
  14. The laboratory is visited by the technical and administrative evaluation teams
  15. Non-electronic
  16. 2-10 working days
  17. Specialist
  18. In the event that the requirements are not met, the observations/ non-conformities are mentioned in the report
  19. electronic
  20. 10 working days
  21. Specialist
  22. If there are no notes or if the notes have been altered subsequent to the field visit, the certificate of registration or renewal will be issued and delivered to the requesting entity
  23. Semi-electronic
  24. 10 working days

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM