One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service that allows companies and institutions to apply for customs guarantees through Bayan (eCustoms Services Portal)

  1. Request letter
  2. -commercial register
  3. Industrial license
  1. Industrial licensing is valid
  2. -The capital is not less than 50,000 riyals
  1. beneficiary
  2. Submit a request for industrial exemption through Bayan system
  3. electronic
  4. 5 minutes
  5. Decision maker
  6. Review and approval of the application from the relevant authorities
  7. electronic
  8. It depends on the relevant authorities
  9. Decision maker
  10. Issuing the electronic decision and applying it in the General Administration of Customs
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours