One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to cancel the customs declaration based on reasons provided by the customs and the beneficiary

  1. Bill
  2. The contract (valid)
  3. equipment pictures
  1. The entrance variety is required not to be available in the local market
  2. Conditions of temporary entry to the entered goods apply
  3. Provides the contract with the photos if necessary
  1. beneficiary
  2. The beneficiary submits the application and attaches the required documents in the system
  3. electronic
  4. Depends on the customer
  5. Specialist
  6. The employee studies the application through the system, where the temporary import conditions are verified
  7. electronic
  8. 5 minutes
  9. Decision maker
  10. The application is transferred for final approval by the general manager or his assistant (second level).
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number


Working hours (call center / customer services)

24 hours