One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to improve the quality of services in a healthcare institution

  1. Interior plan request
  1. Providing the complete and required papers shown in the application form + payment of fees by using the bank card for direct withdrawal
  1. beneficiary
  2. The owner of the establishment submits a request to move the establishment from its location to another, attaching the internal plan of the internal divisions of the new location
  3. Non-electronic
  4. one day
  5. Specialist
  6. The application is studied by the directorate's specialists and the proposed new scheme is approved
  7. Non-electronic
  8. 1-2 days
  9. beneficiary and specialist
  10. The owner of the establishment submits a final evaluation request for the directorate’s technical team to visit the proposed establishment’s site, and it is approved and the updated license is issued
  11. Non-electronic
  12. week

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM