One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request for changes for registered pharmaceutical products and companies

  1. Request to raise the level of the institution
  2. The old adopted scheme
  3. The internal scheme of internal divisions
  1. The conditions are applied by the requirements mentioned in the law of practicing the profession of human medicine, dentistry, regulations and organized policies, as well as other laws related to trade, industry and workforce.
  1. beneficiary
  2. The owner of the institution proposes to raise the level of his institution from one level to another by adding new specializations to the institution, accompanied by a chart of the internal divisions of the specializations in the institution.
  3. Non-electronic
  4. 1 day
  5. Specialist
  6. The application is reviewed and the plan approved by the specialists of the General Directorate of Private Health Institutions
  7. Non-electronic
  8. one day
  9. Specialist
  10. The evaluation team visits the institution and checks for updates and changes to upgrade and evaluate the health institution according to the attached chart
  11. Non-electronic
  12. one day
  13. Specialist
  14. The new license is issued to the institution based on the evaluation report
  15. Semi-electronic
  16. one day
  17. beneficiary
  18. The beneficiary pays the fees to add specialization or raise the level of the institution
  19. Non-electronic
  20. one day

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM