One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Offered to beneficiaries as an option to modify the trade name or the brand of the private healthcare institution

  1. 1- The documents must be according to what is in the guidelines issued by the Gulf Health Council
  2. 2- Payment bill
  3. 3- official letter by request
  1. 1- The specified number must be submitted for each agent only per week
  2. 2- Adding time to submit the application and completing the payment within 5 days of work
  1. Specialist
  2. An appointment request is submitted indicating the number of files to be submitted
  3. Non-electronic
  4. a work day
  5. Decision maker
  6. The head of the Human Medicines Registration Department prepares a table in which the name of the agent or company is indicated, along with the number of files, and sets a specific date and time
  7. Non-electronic
  8. a work day
  9. Specialist
  10. The employee in charge of receiving the change files sends e-mails to the agents and companies specifying the time and date
  11. Non-electronic
  12. a work day
  13. Specialist
  14. The concerned employee receives the files, reviews them and enters them into the system
  15. Non-electronic
  16. 5 days of work
  17. Specialist
  18. The concerned employee prepares a list of files to be evaluated by the Standing Committee for Evaluation of Stability Studies and sends them through the system
  19. Semi-electronic
  20. 5 days of work
  21. Specialist
  22. The concerned employee evaluates the part related to the changes in the external and internal appearance, the internal bulletin, and the change of the marketing company.
  23. Non-electronic
  24. 30 working days
  25. Specialist
  26. The concerned employee prepares an official letter with the requirements, has it signed by the department head, and sends it by mail
  27. Non-electronic
  28. 7 days of work
  29. Specialist
  30. The concerned employee prepares the approvals and sends them to the head of the department to submit them to the director of the department for signature
  31. Non-electronic
  32. 14 working days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM