One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to register a pharmaceutical company

  1. A copy of a drug warehouse license certificate issued by the Pharmaceutical Licensing Department - General Directorate of Pharmacy and Drug Control
  2. - A copy of a commercial agency certificate issued by the Ministry of Trade and Industry
  3. - Forms paid according to the attached form
  4. -The documents mentioned in the form
  1. - That the company be licensed by the health authorities in its country
  2. - To have a good pharmaceutical manufacturing certificate from the country of origin
  3. - To be subject periodically to technical inspection by the health authorities in the country of origin
  4. - That her medicines are circulating in generating origin with the same specifications, composition, manufacturing and analysis methods.
  5. - A judicial ruling has not been issued in the country of the origin against it in the crime of forgery or commercial fraud
  6. - Record registration fees
  1. beneficiary
  2. The beneficiary (the local agent) requests to submit an appointment through e-mail or an official letter to the Ministry, and the concerned employee sets a date for receiving the file according to the appointment schedule.
  3. Non-electronic
  4. 30 working days
  5. beneficiary
  6. The beneficiary shall pay the amount due for the company fees
  7. Non-electronic
  8. 5 days of work
  9. Specialist
  10. The employee enters the data in the approved system for companies and their medicines (IDCPS), and then reviews and evaluates the company's registration file
  11. electronic
  12. 180 working days
  13. Specialist
  14. The employee presents the company's registration application to take the appropriate action
  15. Non-electronic
  16. 30 working days
  17. Specialist
  18. The employee issues the company registration certificate
  19. Non-electronic
  20. 30 working days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM