One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to register a herbal medicine

  1. 1- Documents detailed according to Form A.
  2. 2- Payment bill
  1. 1- Certificates are certified and valid
  1. Specialist
  2. An appointment request is submitted to receive the company file by the company's local agent, and an appointment will be set on the day and time by the competent employee
  3. Non-electronic
  4. 30 working days
  5. Specialist
  6. The competent employee studies the company's registration file and prepares the evaluation form
  7. Non-electronic
  8. 30 working days
  9. Specialist
  10. The company registration application shall be included in the list of applications for registration of pharmaceutical companies, and the application shall be submitted to the committee
  11. Non-electronic
  12. 30 working days
  13. Specialist
  14. The company's registration certificate is issued with the writing of the production lines approved by the committee
  15. Non-electronic
  16. 30 working days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM