One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request for renewing the license of a pharmaceutical institution

  1. 1- A valid health/pharmacy institution license
  2. 2- A copy of the doctor's/pharmacist's license
  3. 3- A copy of the doctor's/pharmacist's ID.
  4. 4- A letter of recommendation from the institution
  5. 5- A non-conviction letter from the Royal Oman Police, provided that its issuance period does not exceed 3 months
  6. 6- In the case of doctors’ licenses, another document must be added, which is a no-objection letter issued by the General Directorate of Private Health Institutions.
  1. The required documents are valid (endless)
  1. beneficiary
  2. The beneficiary submits the application through the Ministry's website
  3. electronic
  4. -
  5. beneficiary
  6. The beneficiary pays electronically
  7. electronic
  8. -
  9. Specialist
  10. The concerned employee reviews the application and either approves it or returns it to the applicant if any required documents are missing.
  11. electronic
  12. 7 working days
  13. Specialist
  14. The concerned employee will approve the application if it fulfills all requirements
  15. electronic
  16. 7 working days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM