One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to obtain a license to carry out assisted reproductive procedures

  1. 11- The application form
  2. 2- The license copy for the health institution
  3. 3- License to retain medicines (in case of license renewal)
  4. 4- The engineering plan for the health institution, including the right place to keep medicines
  1. 1- Commitment to health institutions for the policy of retaining medicines issued by the General Directorate of Drug Control
  2. 2- - The conditions are applied by the requirements mentioned in the law of practicing the profession of human medicine, dentistry, regulations and regulatory policies, as well as other laws related to trade, industry and workforce.
  1. beneficiary
  2. The beneficiary is required to submit his application to the Private Health Institutions Department, attaching a list of medicines required by the institution
  3. Non-electronic
  4. one day
  5. Specialist
  6. Sending a drug list request to the General Directorate of Pharmacy and Drug Control to approve the list based on the procedures followed by the Directorate
  7. Semi-electronic
  8. one day
  9. Specialist
  10. Issuance of the permit by the Directorate General of Pharmacy and Drug Control and the Directorate General of Private Health Institutions and sending it to the Department of Institutions and Institutional Evaluation to deliver the approval to the beneficiary
  11. Non-electronic
  12. one day

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM