One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to obtain licenses for auxiliary health personnel

  1. A form to study the request
  2. A commercial record (before registering the activity in trade - and after registering the activity in trade)
  3. Civil Defense Certificate
  4. An environment contract to get rid of medical waste
  5. Hygiene contract
  6. Municipal license
  1. 1- The Investment Law in the case of the Hanabi Investment
  2. 2- As for the citizens of the Gulf states, they must be a resident of the Sultanate if they wish to completely invest the project without an Omani partner
  3. 3- The conditions are applied by the requirements mentioned in the law of practicing the profession of human medicine, dental medicine, regulations and organized policies, as well as other laws related to trade, industry and workforce.
  1. beneficiary
  2. The beneficiary submits an application to open a private health institution, indicating the type of specialization and the location
  3. Non-electronic
  4. day
  5. Specialist
  6. The application is approved and a letter to whom it may concern is issued to the beneficiary in order to register the private health institution in other government agencies (commerce, municipality, and other government entities)
  7. Non-electronic
  8. one day
  9. beneficiary
  10. The beneficiary submits a request for the study of an internal layout plan for the divisions of the internal specializations within the institution, based on the specializations they have requested in opening the private healthcare facility
  11. Non-electronic
  12. one day
  13. Specialist
  14. The concerned employee reviews the internal plan for the institutions' divisions according to specialization
  15. Semi-electronic
  16. Two days
  17. beneficiary and specialist
  18. The applicant submits a request for a final evaluation of the institution, and the specialized team visits the facility to ensure its compliance with all the necessary requirements for opening a private healthcare facility based on the specialization presented by the owner of the institution
  19. Non-electronic
  20. week
  21. Specialist
  22. The concerned employee approves the final evaluation of the technical team after the visit to the institution
  23. Semi-electronic
  24. one day
  25. beneficiary
  26. The beneficiary pays the prescribed fees for opening a private health institution based on the type of specialization and completing all the requirements that must be met to open a private health institution
  27. Non-electronic
  28. one day
  29. Specialist
  30. The health institution license is issued after completing all procedures and paying the required fees for licensing a private health institution
  31. Semi-electronic
  32. one day

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM