One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to obtain licenses for medical personnel

  1. Travel passport/ Omani ID card
  2. Data Flow
  1. Complete all the papers required to issue a license + the payment is using the bank withdrawal card
  1. beneficiary
  2. The owner of the establishment submits a request to the Health Professions Licensing and Evaluation Department or the Private Health Institutions Department in the governorate after passing all the professional tests prescribed for the issuance of a labor card.
  3. Non-electronic
  4. one day
  5. Specialist
  6. The concerned employee reviews the application and makes sure that all attachments are completed in order to issue a letter of appointment to the Ministry of Labor and issue a labor card
  7. Non-electronic
  8. one day
  9. beneficiary
  10. After completing the procedures and issuing the labor card, the beneficiary applies for the license, attaching the required documents
  11. Non-electronic
  12. one day
  13. beneficiary and specialist
  14. The concerned employee reviews the application and approves it so that the beneficiary can pay the prescribed fees for the license
  15. Non-electronic
  16. one day
  17. Specialist
  18. The concerned employee issues the license after approving the fees and ensuring that the beneficiary completes all requirements for issuing a new license
  19. Semi-electronic
  20. Two days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM