One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request a permit to import drugs containing narcotic drugs and psychotropic substances through the Ministry of Health Portal

  1. A request from the owner of the institution
  2. A valid contract from the Ministry of Trade and Industry (to add or cancel investors from the registry)
  3. An updated commercial record
  1. Conditions are applied to the requirements mentioned in the law of practicing the profession of human medicine, dentistry, regulations and organized policies, as well as other laws related to trade, industry and workforce.
  1. beneficiary
  2. The owner of the health institution shall submit an application to add or cancel owners or investors to the Directorate General of Private Health Institutions
  3. Non-electronic
  4. one day
  5. Specialist
  6. The concerned employee will review the application and approve it if it meets the requirements and laws
  7. Semi-electronic
  8. one day
  9. beneficiary
  10. The beneficiary pays a financial fee of (200) OMR
  11. Non-electronic
  12. one day
  13. Specialist
  14. The concerned employee issues To Whom It May Concern letter for the beneficiary to submit to the concerned authorities
  15. Semi-electronic
  16. one day
  17. beneficiary
  18. The beneficiary submits the updated commercial registration with the new information of the institution
  19. Non-electronic
  20. one day
  21. Specialist
  22. The concerned employee updates the information in the private health institutions system based on updating the institution's commercial registration
  23. Non-electronic
  24. one day

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM