One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Customs clearance service for any registered or unregistered medicine before the shipment arrives to the Sultanate

  1. 1- Providing the import/export application form electronically
  2. 2- Attaching the purchase order from the institution
  1. 1- The institution must be licensed to trafficking in narcotic drugs and mental effects
  1. beneficiary
  2. The beneficiary submits the application through the Ministry's website
  3. electronic
  4. -
  5. beneficiary
  6. The beneficiary pays electronically
  7. electronic
  8. -
  9. Specialist
  10. The concerned employee reviews the application and either approves it or returns it to the applicant if any required documents are missing.
  11. electronic
  12. 7 working days
  13. Specialist
  14. The concerned employee will approve the application if it fulfills all requirements
  15. electronic
  16. 7 working days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM