One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to re-register a pharmaceutical product after the expiry of the certificate

  1. Demand bills
  2. Operational Analysis Certificate
  3. Pharmaceutical registration certificate
  4. Local purchase order for government agencies only
  5. biological certificate
  6. Health certificate that the product is free from dioxin (milk)
  7. No-objection certificate in case of importing controlled drugs
  1. Purchase bill, authorization and local purchase order
  2. A medical report and a prescription, and that it is not prohibited
  3. That the representative of the pharmacy is an Omani pharmacist
  4. -Warehouse (for some requests)
  5. -The drug is registered
  6. -The company is registered
  7. LPO (local purchase order)
  1. beneficiary
  2. Activate the commercial activity on the e-portal
  3. electronic
  4. 5 minutes
  5. beneficiary
  6. Submit a release application
  7. electronic
  8. 30 minutes
  9. Specialist
  10. Review the customs release application
  11. electronic
  12. 3 days of work
  13. Specialist
  14. Approval of the release application
  15. electronic
  16. minutes

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM