One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Implementing Basel Convention provisions to control the transboundary movement and disposal of hazardous wastes

  1. . A copy of the license of a drug warehouse issued by the Pharmaceutical Licensing Department - General Directorate of Pharmacy and Drug Control
  2. . A copy of a commercial agency certificate issued by the Ministry of Commerce, Industry and Investment Promotion
  3. . Forms filled according to the attached form
  4. .The documents mentioned in the form
  1. That the beneficiary follow the conditions mentioned in the Articles (62) and (75) of the Ministerial Resolution 113/2020 in the executive regulations of the law to organize the pharmacy profession and pharmaceutical institutions
  1. beneficiary and specialist
  2. The beneficiary (the local agent) requests to submit an appointment through e-mail or submits an official letter to the Ministry, and the concerned employee sets a date for receiving the file according to the appointment schedule
  3. Non-electronic
  4. 30 working days
  5. beneficiary
  6. The beneficiary pays the amount due for the product fees
  7. Non-electronic
  8. 5 days of work
  9. Specialist
  10. The employee enters the data in the approved system for companies and their medicines (IDCPS), then reviews and evaluates the product registration file and transfers the laboratory file for evaluation and analysis
  11. Non-electronic
  12. 180 working days
  13. Specialist
  14. The employee presents the application for registration of the product to take the appropriate action
  15. Non-electronic
  16. 30 working days
  17. Specialist
  18. The employee issues the product registration certificate
  19. Non-electronic
  20. 30 working days

Customers Service

Customer Service Number

24441999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM