One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A certificate issued by agricultural quarantine outlets proving that products are pest free according to the agricultural quarantine law

  1. First Appendix:
  2. In the case of import:
  3. . A letter from the exporting company containing the type information
  4. In the case of export:
  5. . Sample collection permit or possession certificate
  6. . An initial CITES certificate from the country to which the species is to be sent
  7. In the event of re-export:
  8. . An initial CITES certificate from the country to which the species is to be sent
  9. Second and Third Appendix:
  10. In the case of import and re-export:
  11. . Submission of CITES certificate
  12. In the case of export:
  13. . Submit a certificate of possession or collection of samples
  14. Samples:
  15. . A copy of the sample collection permit in case the species is among the appendices to the Convention
  1. . Royal Decree 114/2001 promulgating the Environmental Protection and Pollution Control Law and the executive regulations of this decree.
  2. . Royal Decree No. 6/2003 promulgating the Natural Reserves and Wildlife Conservation Law
  3. . Royal Decree No. 117/2007 approving the Sultanate's accession to the Convention on International Trade in Endangered Species of Fauna and Flora
  1. beneficiary
  2. The beneficiary submits the application electronically through the Bayan system
  3. electronic
  4. instant
  5. Specialist
  6. The submitted application is reviewed and evaluated to verify the data
  7. electronic
  8. Day 1
  9. Decision maker
  10. The concerned official must approve the application
  11. electronic
  12. instant
  13. beneficiary
  14. The applicant makes the e-payment and receives the permit
  15. electronic
  16. instant

Customers Service

Customer Service Number

80071999 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM