One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


A service provided for companies, institutions and citizens through the eCustomsoil Services System, through which they are allowed to import fertilizers and soil improvers

  1. 1. Commercial registration
  2. 2. ID Card or resident card
  3. 3. License of the farm or facility
  4. 4. Health documents (based on the type of permit) - some health certificates are accompanying the inspection service for a period of no more than 48 h"&"ours:
  5. • Protecting
  6. • Blood tests
  7. • Government veterinary health certificate
  8. • Stone certificate for living animals
  9. • Halal slaughter certificates
  10. • The adoption of veterinary quarries in the export state
  11. • Adoption of slaughterhouses
  12. • Adoption of pharmaceutical companies
  13. • The facility license (local)
  14. • Adoption of factories
  15. • Approval of farms
  16. • Medicines analysis certificates
  17. • Manufacturing quality certificates
  18. • Protecting passports
  19. • A non -reluctance certificate from the Environment Authority (local)
  20. • Certificate of freedom of trading
  21. • Certificate of Origin
  1. 1. If a company, a commercial registration with a commercial activity to import accompanying goods is required
  2. 2. The commodity, its type, classification, quantity, origin, and weight must be determined
  3. 3. If an individual, the civil card (citizen) or resident card is required
  4. 4. Vehicle ownership (owned by the individual or the company)
  5. 5. A positive result for the risk analysis
  6. 6. It meets the health requirements for importing accompanying goods (licensed farm or licensed facility to deal with these types of animals, licensed establishments (depending on the type of permit):
  7. • Pet stores
  8. • Live birds
  9. • Circus show
  10. • Zoo
  11. • Aquarium
  12. 7. Completion of health documents (all from outside the Sultanate) which are (based on the type of permit):
  13. • Vaccines
  14. • Blood tests
  15. • Government veterinary health certificate
  16. • Quarantine certificate for living animals
  17. • Halal certificates
  18. • Approving veterinary quarantine in the exporting country
  19. • Approving slaughterhouses
  20. • Approving pharmaceutical companies
  21. • Approving factories
  22. • Facility license (local)
  23. • Approving farms
  24. • Medicines analysis certificates
  25. • Manufacturing quality certificates
  26. • vaccine passport
  27. • No objection letter from the Environment Authority (local)
  28. • Trading freedom certificate
  29. • Certificate of Origin
  1. beneficiary
  2. This service is provided to companies through which they are allowed to import poultry
  3. electronic
  4. 24 hours
  5. Specialist
  6. The Veterinary Quarantine Department studies and reviews the application electronically/ notifies the applicant of the result
  7. electronic
  8. Two hours
  9. Specialist
  10. Approval of the Veterinary Permits Department
  11. electronic
  12. Two hours
  13. beneficiary
  14. Payment of the fees electronically through the system after getting approval from the Ministry
  15. electronic
  16. Two hours
  17. Specialist
  18. Issuance of the permit electronically
  19. electronic
  20. Two hours

Customers Service

Customer Service Number

24952060 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM