Bayan(Customs Single Window)

Bayan system is an online single window/one-stop service offering from Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities & various stakeholders. The Bayan system provides a coordinated view of the government to trade community customers and reduces their administrative and logistical burden.


The Bayan System provides the following functionalities

  • National Electronic Single Window for International Trade and Transport Reporting
  • Customs Reporting and Management System
  • Risk and Inspection Management System for Customs and other Trade Regulation Agencies
  • It will encourage traders to report and clear their goods before arrival in Oman


The Bayan System supports the Government and Business Community by providing the following Services:

  • Declaration processing e-Service enables the Importer/Exporter (or their authorized agent) of goods to declare and clear the goods with Directorate General of Customs.
  • Manifest processing e-Service enables online submission and registration of manifest for Shipping Agents and Freight Forwarders/Consolidators. The service also enables electronic submission of manifest from agents system to Bayan system in predefined XML format.
  • Permits, Licenses & Exemptions e-Service allows Importers /Exporters to apply electronically trade permits, licenses and exemptions from various Controlling Agencies (CA)


Agencies Integrated with Bayan System include the following:

  • Ministry of Health
  • Ministry of Agriculture & Fisheries
  • Ministry of Commerce & Industry
  • Ministry of Environment & Climate Affairs
  • Royal Oman Police (2 depts)
  • Ministry of Foreign Affairs
  • Ministry of Social Development


Related links:

Bayan System