-
- The service of obtaining a seat in higher education institutions inside and outside the Sultanate of Oman
- Awareness request/professional advice
- Enter the options of the tenth grade students for the subjects
- Issuing a certificate/ academic qualification
- Request a 12 -year completion certificate
- Registration request for regular students
- Request to register new students in the first grade
- Request to continue studying for glorious students
- A request for certification and equation of a study qualification
- Beneficiary System
- Create a new trade record, a limited responsibility company
- Project financing request
- Request for entrepreneurship card
- Request to embrace a project
- Request to obtain land for the right
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a commercial business record
- Request to extract a royal bond instead of a lost allowance
- Building license issuance
- Request a piece of residential land (choose your land)
- Request a residential loan
- Register a lease contract
- Request residential help
- Request to prove and register the king
- Request to obtain a certificate of completing a building
- Documenting a new rental contract
- Request delivery services for an existing building
- The registration of the divorce incident
- The registration of the marriage incident
- Request to open a self -project for social security families and their like
- Request for a temporary housing assistance
- Request for assistance to furnish analgesic for the individual or the family
- Social security request
- Submit aid request (educational, health, in -kind)
- Submit the request for marriage (the youth category of youth integration homes, incubating families, unknown father)
- Request for marriage counseling service (lectures - training courses - seminars)
- Request for a family consulting service (office)
- Asking for a living
- Request to obtain the pension value
- The end of the previous service reward for those enrolled in the authorities whose systems allow the exchange of subscriptions
- Exclusive to the end of service dues
- Request to issue a retired card
- Request to pay a reward for those enrolled in the bodies subject to the retirement fund for the Royal Tiles Court
- Conducting a social research for the state of the heirs of retirees from retirement funds
- Request to join the period of legalization
- Request to amend the insured data basic
- Include the period of actual service
- Investor visa
- Investor visa renewal request
- Obtaining an investor residence
- Investment license application
- Request to register a commercial agency
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a new commercial registry company recommendation
- The investor's joining visa
- Update commercial registry data
- Submit a new license application/renewal/update/cancellation
- Transfer ownership of a commercial record
- Commercial mortgage update
- The renewal of the commercial register
- Request to register a commercial agency
- Request to update a commercial agency data
- Restructuring of companies
- Register a foreign company branch
- Registration of a commercial representation office
- Request for license to use the Omani quality mark
- Submit a new license application/renewal/update/cancellation
- Investment license application
- Submit a new industrial license request/renewal/update/cancellation
- Registration of contracts for patent exploitation -(individuals -companies)
- Registration of compulsory licensing - individuals /companies
- Issuing a permit certificate for restricted products
- Approval of a permit to import products restricted through the customs statement system
- Registration/renewal of license authorities for the conformity evaluation certificates
- Registration/renewal of licensing inspection offices in accordance with the international standard ISO 17020
- Issuing the tax certificate
- Issuing a tax residence certificate
- Issuing a tax clearance certificate
- Issuing the discount tax certificate from the source
- Registration in the selective tax
- Registration in value -added tax
- Issuing the tax card
- Providing tax decisions
- Registration in income tax
- Update personal data
- Register users in the statement system
- Request to amend the customs statement
- Request to cancel the customs statement
- Request to provide customs guarantees
- Create a statement clearing quick mail shipments
- Preparation clearance
- Individual user registration in a statement system
- Customs a customs statement
- Customs declaration
- Request to re -name a user in the statement system
- Issuing a study visa
- Applications for enrollment for graduate students
- Request a message to facilitate the task of a researcher
- A request to register a student in government schools is not good at the Arabic language, speaking and writing
- Requesting the equation of academic certificates issued from outside the Sultanate or international certificates from international schools within the Sultanate for the purpose of completing university study or for the purpose of work
- Request to register students coming from outside the Sultanate
- Facilitate the task of a researcher or provide data for research purposes at Sultan Qaboos University
- Request for issuance/renovation of the study visa for graduate students
- Request a travel ticket for expatriate scholarship students
- Request for reservation for housing for expatriate students
- Issuing accommodation cards
- A guaranteed tourist visit visa
- Relative enrollment visa
- A multi -trips visit visa
- Request a visa for residents in the countries of the Council
- Issuing accommodation cards damaged/lost
- Issuing the residence card/renewal
- Extending a visit to residents of the GCC countries
- Issuing a foreign residence proof certificate
- Investor visa
- Investor visa renewal request
- Obtaining an investor residence
- Investment license application
- Request to register a commercial agency
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a new commercial registry company recommendation
- The investor's joining visa
- Transfer
- Issuing a new driver's license
- Renewing driving licenses
- Issuing a driving license instead of a lost allowance
- Issuing a permit to reserve public positions
- Renew a vehicle license
- Recording a new vehicle
- Issuing a driver's learning license
- Traffic violations service service
- Renewing a permit to reserve public positions
- A request to own a property for citizens of the Gulf Cooperation Council countries in the Sultanate
- A request to own a property in one of the tourist complexes
- Renewing the lease contract
- Register a lease contract
- Request a visa for residents in the countries of the Council
- Documenting a new rental contract
- Cancel the lease contract
- Extending a visit to residents of the GCC countries
- Issuing a foreign residence proof certificate
Citizen
Going to School
Going to School
Getting a Job
Getting a Job
Starting a Business
Starting a Business
Owning a Vehicle
Owning a Vehicle
Getting a House
Getting a House
Family
Family
Retiring
Retiring
Investor
Starting a Business
Starting a Business
Growing Business
Growing Business
Activities and Permits
Activities and Permits
Filing Tax
Filing Tax
Customs
Customs
Resident
Going to School
Going to School
Living in Oman
Living in Oman
Starting a Business
Starting a Business
Owning a Vehicle
Owning a Vehicle
Getting a House
Getting a House
Family
Family
Retiring
Retiring
- Home Page
Help
Citizen
Going to School
Going to School
- The service of obtaining a seat in higher education institutions inside and outside the Sultanate of Oman
- Awareness request/professional advice
- Enter the options of the tenth grade students for the subjects
- Issuing a certificate/ academic qualification
- Request a 12 -year completion certificate
- Registration request for regular students
- Request to register new students in the first grade
- Request to continue studying for glorious students
- A request for certification and equation of a study qualification
Getting a Job
Getting a Job
Starting a Business
Starting a Business
- Beneficiary System
- Create a new trade record, a limited responsibility company
- Project financing request
- Request for entrepreneurship card
- Request to embrace a project
- Request to obtain land for the right
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a commercial business record
Owning a Vehicle
Owning a Vehicle
Getting a House
Getting a House
- Request to extract a royal bond instead of a lost allowance
- Building license issuance
- Request a piece of residential land (choose your land)
- Request a residential loan
- Register a lease contract
- Request residential help
- Request to prove and register the king
- Request to obtain a certificate of completing a building
- Documenting a new rental contract
- Request delivery services for an existing building
Family
Family
- The registration of the divorce incident
- The registration of the marriage incident
- Request to open a self -project for social security families and their like
- Request for a temporary housing assistance
- Request for assistance to furnish analgesic for the individual or the family
- Social security request
- Submit aid request (educational, health, in -kind)
- Submit the request for marriage (the youth category of youth integration homes, incubating families, unknown father)
- Request for marriage counseling service (lectures - training courses - seminars)
- Request for a family consulting service (office)
Retiring
Retiring
- Asking for a living
- Request to obtain the pension value
- The end of the previous service reward for those enrolled in the authorities whose systems allow the exchange of subscriptions
- Exclusive to the end of service dues
- Request to issue a retired card
- Request to pay a reward for those enrolled in the bodies subject to the retirement fund for the Royal Tiles Court
- Conducting a social research for the state of the heirs of retirees from retirement funds
- Request to join the period of legalization
- Request to amend the insured data basic
- Include the period of actual service
Investor
Starting a Business
Starting a Business
- Investor visa
- Investor visa renewal request
- Obtaining an investor residence
- Investment license application
- Request to register a commercial agency
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a new commercial registry company recommendation
- The investor's joining visa
Growing Business
Growing Business
- Update commercial registry data
- Submit a new license application/renewal/update/cancellation
- Transfer ownership of a commercial record
- Commercial mortgage update
- The renewal of the commercial register
- Request to register a commercial agency
- Request to update a commercial agency data
- Restructuring of companies
- Register a foreign company branch
- Registration of a commercial representation office
Activities and Permits
Activities and Permits
- Request for license to use the Omani quality mark
- Submit a new license application/renewal/update/cancellation
- Investment license application
- Submit a new industrial license request/renewal/update/cancellation
- Registration of contracts for patent exploitation -(individuals -companies)
- Registration of compulsory licensing - individuals /companies
- Issuing a permit certificate for restricted products
- Approval of a permit to import products restricted through the customs statement system
- Registration/renewal of license authorities for the conformity evaluation certificates
- Registration/renewal of licensing inspection offices in accordance with the international standard ISO 17020
Filing Tax
Filing Tax
- Issuing the tax certificate
- Issuing a tax residence certificate
- Issuing a tax clearance certificate
- Issuing the discount tax certificate from the source
- Registration in the selective tax
- Registration in value -added tax
- Issuing the tax card
- Providing tax decisions
- Registration in income tax
- Update personal data
Customs
Customs
- Register users in the statement system
- Request to amend the customs statement
- Request to cancel the customs statement
- Request to provide customs guarantees
- Create a statement clearing quick mail shipments
- Preparation clearance
- Individual user registration in a statement system
- Customs a customs statement
- Customs declaration
- Request to re -name a user in the statement system
Resident
Going to School
Going to School
- Issuing a study visa
- Applications for enrollment for graduate students
- Request a message to facilitate the task of a researcher
- A request to register a student in government schools is not good at the Arabic language, speaking and writing
- Requesting the equation of academic certificates issued from outside the Sultanate or international certificates from international schools within the Sultanate for the purpose of completing university study or for the purpose of work
- Request to register students coming from outside the Sultanate
- Facilitate the task of a researcher or provide data for research purposes at Sultan Qaboos University
- Request for issuance/renovation of the study visa for graduate students
- Request a travel ticket for expatriate scholarship students
- Request for reservation for housing for expatriate students
Living in Oman
Living in Oman
- Issuing accommodation cards
- A guaranteed tourist visit visa
- Relative enrollment visa
- A multi -trips visit visa
- Request a visa for residents in the countries of the Council
- Issuing accommodation cards damaged/lost
- Issuing the residence card/renewal
- Extending a visit to residents of the GCC countries
- Issuing a foreign residence proof certificate
Starting a Business
Starting a Business
- Investor visa
- Investor visa renewal request
- Obtaining an investor residence
- Investment license application
- Request to register a commercial agency
- Create a commercial record of an individual merchant
- Creating a new commercial record of a solidarity company
- Create a commercial record of one person company
- Create a new commercial registry company recommendation
- The investor's joining visa
Owning a Vehicle
Owning a Vehicle
- Transfer
- Issuing a new driver's license
- Renewing driving licenses
- Issuing a driving license instead of a lost allowance
- Issuing a permit to reserve public positions
- Renew a vehicle license
- Recording a new vehicle
- Issuing a driver's learning license
- Traffic violations service service
- Renewing a permit to reserve public positions
Getting a House
Getting a House
- A request to own a property for citizens of the Gulf Cooperation Council countries in the Sultanate
- A request to own a property in one of the tourist complexes
- Renewing the lease contract
- Register a lease contract
- Request a visa for residents in the countries of the Council
- Documenting a new rental contract
- Cancel the lease contract
- Extending a visit to residents of the GCC countries
- Issuing a foreign residence proof certificate
Family
Family
Retiring
Retiring
- What information can I find in this portal?
- What kind of services can I find here?
- How to contact us with your ideas?
- How to access services through the portal?
- How to register as Portal user – get my user name and password?
- Can I copy and use the contents from this portal?
- What should I do if I come across errors in viewing or using this portal?
- A Glossary
1. What kind of information can I find in this portal?
Welcome to your official e-Government services portal
www.oman.om . You can know more about the services offered by Omani government entities, how to request them and as well as find the forms
required to apply for these services here.
You are free to register with www.Oman.Om as an authenticated user with details from your
National Identity or Residency card through any of eOman kiosks in the country. By becoming a registered portal-user, you can execute the electronic services provided in the portal.
Useful contact details of all government agencies of Oman, diplomatic offices and embassies made available for you as a single archive. Resources related to legal documents, texts of official law, etc. are also linked from official sources in
this portal for your quick access.
This portal is an interactive platform for you to access e-government services and also give your valuable opinions, feedbacks, suggestions and criticisms openly and we are keen to listen to your reviews to
improve this portal.
2. What kind of services can I find here?
Since its launch in November 2009, this portal is steadily growing and it currently compiles service information from over 46 government entities and presents them in a standard electronic format. Samples of the Forms to request these applications are
also available online for download in Microsoft Word or Pdf format.
You can find information about over 650 services (continuously growing) from the different government entities in Oman, here with details about the procedures and documents
involved and applicable fees if any.
Electronic
services:About 90 of these services are executable online and they are provided either directly from this portal or as link to respective government agency’s site that provides the service.
Integrated
services:You can execute over 14 e-services are fully integrated end-to-end (in full cycle) from this portal without any need to physically visit the government office offering you the service.
3. How to contact us with your ideas?
Kindly use the Contact Us form, to give any feedbacks or suggestions in issues related to this portal contents,
information or service offered by any of the government entities and we would inform them appropriately.
Your feedback helps to improve this website and we sincerely wish to serve you better in all possible ways we can. You can also contact
us at our toll-free telephone number 80077777 for getting direct help from our support team.
We are keen to interact with you about the various government services and for this we are open to discussion on prominent social media platforms such
as
Facebook ,
YouTube and
Twitter .
4. How to access services through the portal?
- Services offered to you in this portal are grouped in segments to be more relevant to your personal profile or themes for action.
- They have been grouped as found relevant and presented to you along with contextual information through clear navigation paths. You can locate e-services based on your profile: Government, Business, Citizen, Resident or Visitor.
- You can also access the services offered based on the entities list by clicking on the “A-Z Entities” link on the top of each portal page.
- Alternatively you can search for specific service information by using the “Search” box on the top.
- Action based drop-down lists “How do I…” on the portal also make it easy for users to select the service they wish to access
- Most often used services are listed under each profile section, while the e-Services that can be executed completely online are marked with e.Oman icon.
5. How to register as Portal user – get my user name and password?
You may browse the public contents of this portal freely. But if you wish to use any of the services offered online through this portal, you need to register yourself as a valid user with unique identity. For this you have to access e.Oman kiosks and
register yourself with your original National Identity or Resident card.
After this you have to ‘Login’ to this portal to receive your authorization code via an SMS to your mobile phone and proceed to activate your account for the
very first time through the web portal. From then on you can securely access and execute portal services online. For more details click here Login
In case you lose your password, you will have to ‘Reset password’ at any of the e.Oman kiosks and follow the instructions at portal registration page Login.
6. Can I copy and use the contents from this portal?
The content of this portal including but not limited to information, images, graphics, video or other multimedia, software and links are the Intellectual Property of the Ministry of Transport, communications and Information Technology of Oman and are copyright protected. You can read these contents and link to them freely.However if you require to copy and use this information for academic or research purposes kindly get in touch with us using the online Contact Us form.
7. What should I do if I come across errors in viewing or using this portal?
You can access the helpdesk team, by calling the toll-free number 80077777 from 7:30 a.m. to 2:30 p.m. We appreciate your efforts in reaching us. We have bilingual (English and Arabic) staff working round the clock to clear your doubts, fix errors and
help you to make your portal experience easy.
In addition, you can also tell us your problems through the Contact Us form available on the portal. We will attend to you as soon as possible with clarifications.
8. A Glossary:
| No. | The Term | Definition |
|---|---|---|
| 1 | KIOSK | A device similar to a computer (a monitor, keyboard and stand) fixed in a public place. It provides self-service for the customer at any time. |
| 2 | RSS | A service that provides continuously updated headlines and content of a certain website to a list of subscribers. It is short for “Really Simple Syndication”. |
| 3 | Site Map | A page that performs as a help tool and contains the elements of a website in a subjective classification method, without the need of navigating the website while looking for a specific topic. |
| 4 | Integrated e-services | The e-services in which the e-portal integrates with the entity that provides the service. The integrated e-services are available on the e-portal. |
| 5 | Linked e-services | The e-services linked to the e-portal via hyperlink. The e-portal redirects the request of a linked e-service to the provider’s (entity) website. |
| 6 | Accessibility | A feature added to a website in order to guarantee a smooth usability of its content for the widest range of users, including individuals with disabilities. |
| 7 | eParticipation | A mean of online communication with the decision makers and responsible individuals through their e-portal or website in order to facilitate and enrich the dialogue for a better media and society. |
| 8 | CKC | CKC is an abbreviation for “Community Knowledge Center”. Supervised by MTCIT, these Centers are spread across the Sultanate to provide digital literacy to all society members, including people with disabilities. They introduce methods of utilizing ICTs and encourage better community participation in building society. |
| 9 | WCKC | An acronym for “Women Community Knowledge Center”, it is aCKC designed to provide top quality digital literacy training especially for women. There are several WCKCs around the Sultanate and all are under the direct supervision of MTCIT, with cooperation from Omani Women Associations. |
| 10 | Inclusion | To promote quality of life by minimizing differences between members of society in aspects such as education, health, financial and digital literacy. |
| 11 | ICT | Short for “Information and Communication Technologies”, it includes all the tools, means, and devices, in which the user can send, receive, edit, share and restore information across the world using a wide range of communication technology devices. |
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