1. what is accessibility?
  2. E-accessibility Policy
  3. Web Content Accessibility
  4. Speech-Text Reader
  5. Video Help
  6. Navigation
  7. Changing font size
  8. Changing text size and screen resolution
  9. KEYBOARD Settings and Shortcuts
  10. Using keyboard to navigate
  11. Image description
  12. Text Colours
  13. Browser compatibility
  14. File formats
  15. Forms accessibil
  16. Help

1. what is accessibility?

Accessibility refers to the ability of using all products such as website, mobile site, application etc… by people with different disabilities. Adhering to the E-accessibility Policy adopted by MTCIT, Omanuna portal is committed to ensure that all people including persons with disabilities and elderly people can use the portal and reach its content easily.

2. e-accessibility policy

Believing that persons with disability and elderly people have the right to access to information, e-services , applications etc., the MTCIT adopted b E-accessibility policy, aiming at providing fair and equal life opportunities to persons with disability and elderly people through the use of information and communications technology (ICT).

Download the e-Accessibility Policy as PDF file

3. Web content accessibility

We are fully committed to make all contents in Omanuna portal such as web pages, web applications, text, images, forms, etc. accessible to all users by adopted Web Content Accessibility Guidelines and standards (WCAG) from the W3C consortium www.w3c.org . We strive to present the contents in a way to be consistent in most commonly used web browsers to ensure a smooth online experience for all users. These accessibility standards and guidelines are only applicable to all contents published in Omanuna portal; however we cannot guarantee that they are implemented in other websites which are reachable through external links from this portal.

4. Speech-Text Reader

An assistive speech feature has been embedded into the portal to help in converting texts into speech. This technology is very useful for visually-impaired users and even other users with difficulty who find it difficult to read text online.

When you click the visual ‘speaker’ icon, the text in this section will be read aloud as voice output. The accent is neutral and the pace is set to be normal so that users from various part of the world can understand the speech contents. you also may adjust the speaker volume to suit your personal comfort.

The content can be downloaded as audio file in MP3 format in to the your computer by clicking on the ‘No Sound?’ option in the player and listen to them later on.

5. Video Help

You can view our user-friendly videos to help you in using government services. For example view this YouTube .

6. Navigation

To ensure that you can locate the information you need easily, the contents and features of this portal have been grouped based on certain themes and user profiles. Various components have been placed under these themes and profiles to increase familiarity so that navigation to specific part of this portal will be easier for you.

The four major segments for reaching the relevant services are – Government, Citizens & Residents, Businesses and Visitors. You can access services most relevant to you by identifying your most suitable profile such as parent or student or employee, etc. Mostly requested services can be quickly accessed through ‘I want to. . .’ section. So there are many ways to reach the services that are offered to you for easy navigation.

7. Changing font size

You can increase the font size for comfortable reading by pressing Control and + key several times till it will be comfortable and suitable to you in reading the text. You can also view the window in full screen by pressing the F11 key (or click on ‘View’ option from the toolbar, then choose ‘full screen’).

8. Changing text size and screen resolution

Depending on which web browser you are using, this can be done in the following ways:

  • Internet Explorer: select View > Text size
  • Mozilla Firefox: select View > Zoom
  • Opera: select View > Zoom
  • Safari: select View > Make text [Bigger / Smaller / Normal Size]
Alternatively you can change the resolution of your computer screen to make the entire screen display bigger or smaller. Depending on which sort of computer you are using, this can be done in the following ways:
  • Microsoft Windows computer: select Start > Control Panel > Display > Settings
  • Apple Macintosh computer: select System Preferences > Displays > Resolution

9. KEYBOARD Settings and Shortcuts

You can enable the keyboard-based access controls in your operating system in order to access the portal using only keyboard-based short cut keys instead of using your mouse which some users prefer to.

The following are the settings and instructions for Microsoft Windows Operating System environment

  • F1: Display the help file for the current programme.
  • F4: Repeat the last action
  • F11: View page content in Full Screen view.
  • Ctrl + Z: Undo the last action
  • Tab: to navigate between Web page elements.
  • Alt + Tab: Switch between currently running programs.
  • Windows key + D: Show your desktop.
  • Windows key + E: Start Windows Explorer.
  • Windows key + U: Open the 'Ease of Access Center', to change accessibility options on your computer.
  • Ctrl + C: Copy selected text/graphics to the clipboard.
  • Ctrl + V: Paste text/graphics from the clipboard.
  • Ctrl + X: Cut selected text/graphics (a copy is saved to the clipboard).
  • Ctrl + N: Open a New Window.
  • Alt + letter: Activate the menu represented by a particular letter that is underlined in the menu bar. For example, you can access the Alt + F = Activate ‘File' drop-down menu.
The following are the settings and instructions for APPLE MAC Operating System environment
  • Command + Shift+?: Open Mac Help.
  • Command + Z: Undo / Redo.
  • Command + N: Create a new document in the front-most application / new window in a browser.
  • Command + Q: Quit the front-most application.
  • Option-Command + M: Minimize all windows of the active application to the Dock.
  • Option-Command + C: Copy the style of the selected text.
  • Command + V: Paste the Clipboard contents at the insertion point.
  • Command + X: Remove the selection and store in the Clipboard.
  • Control + F5: Move focus to the toolbar.
  • F 10: Show all windows in selected application.
  • F 11: Show Desktop Window.
  • Command + M: Minimize window.
  • Option-Command + M: Minimize all windows.

10. Using keyboard to navigate

It is easy to navigate our website using your keyboard keys. This can be done using the following keys

  • Arrow keys to scroll up or down the page.
  • Tab key to move between links.
  • Return or Enter key to select a link.
  • Backspace key to go back to the previous page.
  • Press the tab key to work through the links on the page, hold down the shift key and press tab to go back through the links. When you select a link press Enter to go to the page. To go back a page press backspace button.

11. Image description

If you are a blind user, this portal, wherever possible, provides alternative text components to graphical elements like logo, pictures, labels, etc. that make it easier for screen-reader software to describe the contents. This helps the blind people who use such software to get a fair idea about relative graphic web elements.

12. Text Colors

To help you read the contents of this portal, a safe web-palette of colors has been used to avoid use of colors as the only key differentiator of links and texts. The background and text colors have good contrast to be read easily.

13. Browser compatibility

We assure that the contents of this portal have been designed to suit most of the commonly used web browsers. Appropriate attributes and tags have been used in the web-coding so as to ensure clear use of language components and smooth transformation of table elements in both old and new technical environments of the browsers. This portal has been tested with most common web browsers namely, Internet Explorer, Apple Safari and FireFox.
As this portal uses JavaScript codes, you are kindly requested to enable your browser setting to run this component in order to enjoy a smooth experience while browsing this portal.

14. File formats

Keeping the design of the portal device independent made the contents of this portal to be read by any user-agent or document reader. This means that users can interact with the portal through their preferred input or output device including command line inputs.
Additionally, the forms section of this portal contains documents either in Microsoft™ Word format or Adobe™ PDF format as indicated by the icon. It also provides links to download the Reader Software, so visitors can install these free-readers and view the downloaded files.

15. Forms accessibility

Some service forms have been designed have been designed completely as per accessibility guidelines; for example, they can be read and filled in using assistive technologies perfectly. Working is progress to convert the other forms too to be in similar format.

16. Help

We look forward to your comments and suggestions through ourContact Us page, in order to improve this portal’s accessibility for our visitors with disabilities as an ongoing enhancement. You can contact us using the toll free number 80077777 from 7:30 a.m. to 2:30 p.m.
We would like to hear from you, your user-experience in visiting this portal. Your remarks can help us improve Omanuna portal. You may also come across accidental errors or broken links and we request you to help us locate and rectify such mistakes that occur despite the best of our effort. Please use the Contact Us page to communicate with us.