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Home   > Privacy Policy   > Privacy Policy Privacy Policy - Omanuna Portal
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  1. Privacy policy of the Official eGovernment Services Portal
  2. Collection of Information
  3. Use of Information
  4. Retention of Information
  5. Cookies
  6. Portal Security
  7. Links to Other Sites
  8. Disclaimer
  9. Indemnification
  10. Contact Information

1.Privacy policy of the Official eGovernment Services Portal

This Official eGovernment Services Portal is managed by the Information Technology Authority (ITA) www.ita.gov.om of Oman. ITA reserves its rights to add, delete or modify contents of this policy when required,even without prior notice.

2. Collection of Information

The privacy, confidence, and trust of individuals who visit the Official eGovernment Services Portal are important to us. No personal information is collected at this portal unless provided voluntarily by an individual while participating in an activity requesting this information. The portal only collects the personal information necessary to provide the information or services requested by an individual.
"Personal information" refers to any information relating to an identified or identifiable individual who is the subject of the information. This is the same information that an individual might provide when visiting a government office and includes such items as an individual’s name, address, or phone number.
We collect the following information for statistical purposes: IP Address (Unique Address) of your computer (PC or Server), the type of your web browser, domain name of your service provider, time and date of your visit, pages accessed by you on this portal and the address of the website visited by you previously. This information helps us understand how people are using this portal so that we can continually improve our services. The information collected is not associated with any specific individual and no attempt is made to profile individuals who browse this portal.
You may be asked to participate in surveys at this portal occasionally.Your Participation is optional, and the choice to participate or not to participate will have no effect on your ability to use other features of this web portal.

3. Use of Information

The Official eGovernment Services Portal uses the collected information to respond appropriately to its service requests. This may be to respond directly to you or to improve this portal. E-mail or other information collected by the The Official eGovernment Services Portal may be maintained or forwarded to appropriate Government Agencies or Departments in order to respond to the request and/or to enhance services. Information from the survey is used for the purpose designated in the survey. Information collected will not be sold or transferred to a third party (outside the Government) without your consent and it will not be used for any commercial purposes.

4. Retention of Information

Records needed to support government functions are retained, managed, and accessible in record keeping or filing systems in accordance with established records disposition authorizations approved by the Official eGovernment Services Portal. Records transmitted to this portal will be identified, managed, protected, and retained as long as they are needed to meet historical, administrative, fiscal, or legal requirements.

5. Cookies

Any web page or application at this portal may use cookies. Cookies are short and simple text files that are stored on a user’s computer hard drive by portal and web sites. They are used to keep track of and store information so the user does not have to supply the information multiple times. The information that is collected through cookies at this portal is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a web site attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer.

6. Portal Security

The Official eGovernment Services Portal is committed to the secure of the information that is either available from or collected by this portal and has taken multiple steps to ensure the security of information, which include but not limited to, authentication, monitoring, auditing, and encryption.

7. Links to Other Sites

This portal has links to many other web sites. These include links to web sites operated by other government agencies, non-profit organizations, and private businesses. The Official eGovernment Services Portal is not responsible for the content or privacy practices of these sites and suggests you review their privacy statements.

8. Disclaimer

While all attempts and efforts have been made to provide accurate, current and reliable information the Official eGovernment Services Portal recognizes the possibility of human and / or technology errors. Therefore the Official eGovernment Services Portal, its employees and agencies make no warranties, express or implied, representations as to the accuracy, completeness, currency or suitability of the information provided in this portal and deny any expressed or implied warranty on the same. The Official eGovernment Services Portal assumes no liability or responsibility for any errors or omissions in the information contained in the portal or the operation of the portal.
By using the Official eGovernment Services Portal website, you assume all risks associated with the use of this portal including any risk of your computer, software or data being damaged by a virus, software, or any other files, which might be transmitted or activated via the portal. The Official eGovernment Services Portal expressly disclaims any liability for any special, incidental, or consequential damages, including and without limitation, lost revenues, or lost profits, resulting from the use or misuse of the information contained in this portal.

9. Indemnification

You agree to defend, indemnify and hold the Official eGovernment Services Portal and/or the Information Technology Authority of Oman harmless, from and against any and all claims, damages, costs including attorneys’ fees, arising from or related to your use of the portal.

10. Contact Information

For further information related to the Official eGovernment Services Portal Privacy Policy, please send an e-mail to eservices@ita.gov.om or use the Contact Form found in the Contact Us section of this portal.


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